Coosher is an online store offering eco-friendly products, pet supplies, and kitchen goods. Our website address is https:\/\/coosher.com<\/a>. We are based in Portugal and operate in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese and EU data protection law.<\/p>\n Data controller:<\/strong> We have not appointed a Data Protection Officer, as we are not required to do so under Article 37 GDPR. All privacy enquiries are handled directly at the address above.<\/p>\n If you subscribe to our newsletter, we collect your email address<\/strong>, and the date and time of your subscription and confirmation.<\/p>\n We use a double opt-in process: after you submit the form, you receive an email asking you to confirm. We only add you to our list once you have confirmed. This record of confirmation also serves as our evidence of your consent.<\/p>\n Our newsletter is operated by Mailchimp (Intuit Inc., United States). Your email address is stored on Mailchimp’s servers. See “Who We Share Your Data With” below.<\/p>\n You can unsubscribe at any time using the link at the bottom of every email we send, or by writing to us.<\/p>\n When you create an account, we collect:<\/p>\n Purpose: to create and manage your account and provide access to our services.<\/p>\n When you place an order, we collect:<\/p>\n We never see or store your card details.<\/strong> Card data is entered into a secure payment form operated by Stripe and goes directly to Stripe \u2014 it does not pass through our website or our servers. We receive only confirmation that a payment succeeded or failed, together with the card brand and the last four digits, which we use to identify the transaction and to handle refunds.<\/p>\n How your order reaches you.<\/strong> We work with a dropshipping model: parcels are dispatched to you directly by our suppliers, who are located in the European Union. To make this possible, your name, delivery address and phone number are passed to the supplier fulfilling your order and to the carrier delivering it. Suppliers and carriers receive only what they need to ship your parcel \u2014 they never receive your payment details.<\/p>\n Invoicing and tax reporting.<\/strong> Portuguese law requires us to issue an invoice for every sale and to report invoice data to the tax authority. Your invoice is generated using InvoiceXpress and transmitted to the Autoridade Tribut\u00e1ria e Aduaneira (AT). This is a legal obligation and does not depend on your consent, and it applies whether or not you provide a tax number.<\/p>\n We currently ship to destinations within the European Union only.<\/p>\n If you contact us by email, we may retain:<\/p>\n Purpose: to respond to your enquiries and keep a record of what was discussed.<\/p>\n Our hosting provider automatically records certain technical information when you visit, including your IP address, browser type and version, device type, the pages you requested, and the time of the request.<\/p>\n Purpose: to keep the website running, detect and prevent attacks and abuse, and diagnose faults. This happens regardless of your cookie choices, because it is necessary to operate and secure the site.<\/p>\n If you consent to analytics cookies, we use Google Analytics 4 to understand how visitors find and use our site. This tells us which pages are read, how visitors arrived, and roughly where they are located \u2014 it does not tell us who you are.<\/p>\n If you do not consent, Google Analytics does not load and no analytics data is collected about your visit.<\/p>\n If you consent to marketing cookies, we use the Meta Pixel to measure the effectiveness of our advertising and to build audiences for future campaigns.<\/p>\n If you do not consent, the Meta Pixel does not load and no data is sent to Meta.<\/p>\n Under Article 6 GDPR, we rely on the following legal bases:<\/p>\n
\nVasyl Horobchenko
\nRua Pero de Alenquer, n.\u00ba 1, 2.\u00ba L
\n8900-473 Monte Gordo, Portugal
\nNIF: 337680558
\nEmail: info@coosher.com<\/a><\/p>\nWhat Personal Data We Collect and Why<\/h2>\n
Newsletter Subscription<\/h3>\n
Account Registration<\/h3>\n
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Orders, Payment and Delivery<\/h3>\n
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Communications<\/h3>\n
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Technical Data and Server Logs<\/h3>\n
Analytics<\/h3>\n
Advertising<\/h3>\n
Legal Basis for Processing<\/h2>\n